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Some examples of questions you can ask are: - What is your return policy? - What is your shipping policy? - What is your phone number? - What are your hours of operation?\" Set policy_types to also get the store's written policies (full text and URL). ","inputSchema":{"$schema":"https:\/\/json-schema.org\/draft\/2020-12\/schema","type":"object","properties":{"query":{"type":"string","description":"A natural language query."},"context":{"type":"string","description":"Additional information about the request such as user demographics, mood, location, or other relevant details that could help in tailoring the response appropriately."},"policy_types":{"type":"array","items":{"type":"string","enum":["refund","shipping","privacy","terms_of_service","terms_of_sale","subscription","legal_notice","contact"]},"description":"Policy kinds to fetch, chosen from the user's question — e.g. [\"refund\"] for returns\/exchanges\/damaged items, [\"contact\"] for phone\/hours\/address. Include every kind the question touches. Omit it to get only FAQ answers."}},"required":["query"]}}];
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